Returns & Refund Policy

Effective Date: May 17, 2024

At Polywealth Clinic, we strive to provide you with the highest quality of financial guidance services and the best possible customer service.

## 1. Order Cancellations

### Cancellation by Customer

– Bookings of sessions can be cancelled up to 24 hours before the scheduled delivery time.

– To cancel your order, please contact us at bhooshan@polywealth.in or call +91 982030 1288 (Bhooshan Rege) with your order details.

– A full refund will be processed for cancellations made within the specified time frame.

### Cancellation by Sugar Cravings

– In rare cases, we may need to cancel an order due to unforeseen circumstances (e.g., ingredient availability, personal emergencies).

– If we need to cancel your order, we will notify you as soon as possible and provide a full refund.

## 2. Refunds

### Eligibility for Refunds

– Refunds are only available for orders that are cancelled within the specified time frame or if there is an issue with the product quality.

– Refunds will not be issued for orders that are cancelled less than 24 hours before the scheduled delivery time or for dissatisfaction with taste preferences.

### Process for Refunds

– If you believe there is an issue with the quality of your order, please contact us within 24 hours of delivery at bhooshan@polywealth.in.

– Provide a detailed description of the issue along with photographs of the product, if applicable.

– If the issue is validated, we will process a refund to your original method of payment within 7 business days.

## 3. Returns

### We will ensure all documents submitted are terminated from our database in case a refund is initiated.

## 4. Delivery Issues

### Incorrect or Incomplete Orders

– If you receive an incorrect or incomplete course or resource from us, please contact us immediately at bhooshan@polywealth.in or call +91 982030 1288 (Bhooshan Rege).

### Delivery Delays

– We strive to deliver your order within the agreed time frame. However, unforeseen circumstances (e.g., traffic, weather conditions) may cause delays.

– We will keep you informed of any significant delays and work to ensure your order arrives as soon as possible.

## 5. Customer Satisfaction

### Feedback and Complaints

– Your feedback is important to us. If you have any concerns or suggestions, please reach out to us at bhooshan@polywealth.in or call +91 982030 1288 (Bhooshan Rege).

– We are committed to resolving any issues and ensuring you have a positive experience with Polywealth Clinic.

Thank you for choosing Polywealth Clinic. We appreciate your understanding and support as a small home bakery, and we look forward to serving you the best homemade baked goods.

This Refunds & Returns Policy outlines how Sugar Cravings handles cancellations, refunds, and returns. By placing an order with us, you agree to the terms and conditions of this policy.